Office Manager (Full-Time)

Retreat Farm is on a mission to connect people to the land and to one-another. We do this with a vision of creating a more just, healthy, and sustainable community.

Join us as we grow! Retreat Farm, Ltd. seeks a highly organized Office Manager to help maintain and enhance the Farm’s administrative and operational systems. This role will serve as a key connection point for the public, engaging with visitors in the office and throughout the grounds.

As the hub of Retreat Farm administration, the person in this role is responsible for overall office management, data management, monthly reporting, and general administrative support. Due to the interpersonal nature of this position, the Office Manager needs to be someone who can communicate effectively (verbal and written) with a wide variety of individuals and can be responsive to the needs of the administrative team. This is a great opportunity for someone who enjoys working in a rapidly evolving organization.

Reporting

The Office Manager reports to the Deputy Director and helps support the Executive Director, Managing Director of Communications & Finance, and other management staff as needed.

Core Responsibilities

• Greet visitors and answer the office phone, taking messages and distributing information appropriately

• Monitor and respond to Retreat Farm general email accounts

• Process mail daily

• Coordinate supply orders with the management team and ensure supplies are appropriately stocked and tracked

• Maintain the CRM database by updating contacts. Run reports as needed, and work with the Administrative Coordinator to ensure accuracy of records and support data management

• Process monthly donor acknowledgment letters

• Run reports and assist in the preparation of monthly Impact Reports in collaboration with the Administrative Coordinator

Additional Responsibilities May Include

• Ensure website and community calendars are up-to-date and accurate

• Ad-hoc projects and tasks, including research, meeting support, recommending/creating procedures, etc.

The Ideal Candidate

• Demonstrates a commitment to Retreat Farm’s mission and vision

• Brings broad office administration and data management experience

• Skillfully navigates Google Suite

• Skillfully navigates Salesforce, Mailchimp, Squarespace, or similar data, customer relationship management, and website platforms

• Is a clear communicator who listens, distills information, and collaborates

• Identifies problems and brings thoughtful recommendations to the administrative team for consideration

• Is able to effectively manage multiple tasks and re-prioritize work as needed

• Is able to work effectively in the absence of close supervision

• Will seek support and clarity when needed

• Is able to learn and retain instructions, policies, and procedures, and continue to learn new skills to improve office management

• Is committed to helping build and contribute to a cohesive team 

Work Environment

Retreat Farm is a fast-paced and dynamic work environment. Candidates must be able to switch focus several times a day to address changing priorities, while maintaining mental focus within an open office atmosphere with moderate noise levels and interruptions.

Physical Demands

Ability to sit or stand for prolonged periods, climb stairs, occasionally walk for extended periods of time over uneven terrain, and occasionally lift up to 25lbs. 

Benefits

$22-24/hr plus sick leave; paid time off; employer contributions to health, vision, and dental insurances; eligibility for a retirement plan with employer match; and discounts at the Retreat Farm Market (coming June 2024).

This position is a FLSA non-exempt, minimum full-time role (32 hours per week). Requires onsite presence and does not have remote/hybrid flexibility. 

Reporting

Reports to the Executive Director and supports the Chief Financial Officer and other management staff as needed.

To Apply

Send a resume and cover letter to jobs@retreatfarm.org with the subject line “Office Manager: [Last name].” Applications will be reviewed on a rolling basis until the position is filled.

Retreat Farm is an Equal Opportunity Employer dedicated to diversity, equity, and inclusion. We believe diverse teams make the strongest teams and encourage qualified people of all backgrounds, identities, ages, and abilities to apply.